I decided to try out the Walmart/VUDU Disc-to-Digital service. The experience turned out to not only be a first-time for me, but everyone involved.
I went to my local Walmart (Porter Ranch, CA) and brought 2 DVD’s: Goodfellas and Pulp Fiction. I knew Pulp Fiction was not a valid title but decided to bring it anyway just to see how well the folks at Walmart handled curve balls.
I went to the photo center and asked about the service. The associate confessed this was the first time he had been asked about the service and brought out a manual with steps to assist me. I was then given a form and after closely inspecting the instructions, I realized the form was supposed to be used by Walmart associates, not the customer.
After completing the form, I handed the associates (a team of two now) my DVD’s and they used a computer to validate my information (email/phone number). The associate noticed Goodfellas was already in a work queue (probably from my conversion movie list I setup on VUDU.com).
Once confirming Pulp Fiction was not available and quoting me $5 for Goodfellas, the process took a few clicks and the associate rang me up. Before I could escape, the associate said he needed my Goodfellas DVD and went back without notifying me why. When he returned, I opened up the DVD case to see he had stamped the discs (reads “WALMART ENTERTAINMENT”). He even stamped disc 2 although that was just extras. He noted the step was necessary because of licensing. Luckily the marking can easily be removed with a little rubbing alcohol (I’m guessing your mileage may vary depending on the image print type on your disc).
I came home and the title was added to my collection as expected. An overall easy process that will surely be quicker once the folks behind the counter get some experience.